As an introductory offer we are offering free express shipping across India for any order amount.

As an introductory offer we are offering free express shipping across India for any order amount.

We have ensured that our innerwear packaging looks aesthetically pleasing and provides a premium look. We are currently unable to provide gift wrap option. But we are looking forward to start this option in the future.

Please allow 3 days past the original expected delivery date and if you still do not receive your package, please contact us @ care@moderncrew.in with your order details or receipt.

TABLE

• Remove or raise clothing
• Find your waist: Bend your body sideways to reveal the crease of your natural waist line. It is usually an inch or two above your belly button.
• Wrap the measuring tape around your waist: Stand up straight and breathe normally. Ensure that measuring tape is straight and not twisted.
• Read the tape
• Double check your measurement for confirmation

Smaller size would give you a snug fit. If you prefer a looser fit, size up. E.g., if your waist size is in 30" - 31" range then we would recommend to go for 'S' size.

At Modern Crew it’s our utmost focus to create a product that our customers love and find useful. Since you are purchasing underwear from us for the very first time, you might have a few concerns, e.g. What if, it doesn’t fit properly? Or, What if, I don’t like the fabric?, etc. If you are dissatisfied for any reason with your first purchased underwear, we’ll make it right by issuing a full refund or allowing you to exchange the undergarment for zero extra cost. Please send an email to us at “care@moderncrew.in” with your order number or receipt and confirm whether you'd like a refund or an exchange to get something more comfortable.

• All requests must be made within 7 days of order delivery.
• In order to evaluate your claim, we will send you a feedback form, which needs to be filled up & sent across.
• Refund applies only to your first worn undergarment, per customer.
• Case to case basis, Modern Crew can ask you return the products to our warehouse.
• Customer to bear shipping cost of product(s) back to our warehouse. Modern Crew will finalize decision on your refund after the products have reached back to our warehouse. Once the refund decision is made, we’ll process your refund within 5 working days.

At Modern Crew it is our utmost focus to create a product that our customers love and find useful. If you are not satisfied with your order, we will be happy to assist with a return or exchange. Please simply send an email to us @ care@moderncrew.in or fill up our Contact Us form. Case to case basis, Modern Crew can decide who would bear return shipping fees and/or re-shipping fees. If you are a first-time customer, please refer to our “Happy Customer Guarantee”.

Returns are authorized for unworn Products with all tags and labels attached. Please Contact Us with your order number or receipt at care@moderncrew.in to request a return by mail.

• Upon delivery, you accept sole responsibility for your orders.
• Returns / Exchanges must be initiated within 7 days of delivery.
• All items must be unworn, unwashed, with hang tags attached and in original packaging.
• For any authorized return or exchange, we'll cover the return shipping for packages. You'll get a prepaid label from us by email once you contact us.
• Once your item(s) reach our warehouse, your refund or exchange will be processed within 5 business days.
• Case to case basis, Modern Crew to decide who would bear return shipping fees and/or re-shipping fees.

Once your item(s) reach our warehouse, your refund or exchange will be processed within 5 business days.

For your convenience, we accept 100+ forms of payment modes: Credit and Debit Cards (Visa, Mastercard, Rupay, AMEX, Diners), Net Banking from top 50+ banks, UPI (Web Collect & UPI Intent), Online Wallets, EMI and NEFT/RTGS payments.

Yes, we are accepting Cash on Delivery as a payment mode.